Cs-034016 Food and Nutrition Hospitality Associate Training
Schedule a date and enroll
Type
Clinical Simulation

Credit
No
Description
This course is for the Hospitality Associate working in the Food and Nutrition Service Department. This ... show more
This course is for the Hospitality Associate working in the Food and Nutrition Service Department. This 8-hour course will focus on preparing the associate for their role on the patient care team. Content includes infection control, safety precautions, understanding the patient dining program, the meal ordering and delivery processes, and communication skills. There is an emphasis on the hospitality associate's role in providing exceptional care and improving the patient's experience.
show lessObjectives
- At the completion of the course the learner will be able to:
- Construct meal trays for various Therapeutic diets.
- Demonstrate hand hygiene, hand washing and hand rubbing techniques when appropriate.
- Demonstrate safe donning and doffing of PPE (Personal Protective Equipment) as it relates to transmission-based Precautions
- Demonstrate the patient meal selection process, including communication scripting.
- Demonstrate the patient tray delivery process, including communication scripting.
- Demonstrate the tray collection process.
- Discuss food allergies; common foods, the symptoms, and the difference from food preferences.
- Discuss foodborne illness sources, at risk populations, and your role in prevention.
- Discuss the importance of the role of the Hospitality Associate in caring for people.
- Discuss the meal ordering process using MedConnect and HealthTouch.
- Discuss transmission-based Precautions and the proper PPE (Personal Protective Equipment) needed for each.
- Discuss workplace sa
Tags
Fees
Free
Activity Director
Keirstin Bueche'
Activity Coordinators
Timothy Blake
Kevin Bradshaw
Patricia Filomena
Heather Bacoate
Ashley Ricker
Robert Blum
Bradley Poremski
Kimberly Benson
Belinda Hermosura
Shelby Galow
RayQuall Hutchinson
Mariah Staley
Charles Douglass
Raphael Bull
Shannon Poling
Sarah Ciscar
Isac Mathew
Kevin Bradshaw
Patricia Filomena
Heather Bacoate
Ashley Ricker
Robert Blum
Bradley Poremski
Kimberly Benson
Belinda Hermosura
Shelby Galow
RayQuall Hutchinson
Mariah Staley
Charles Douglass
Raphael Bull
Shannon Poling
Sarah Ciscar
Isac Mathew
Organization
MedStar Health System and Shared Services