Od-039905 Patient-Centered Care Foundations Training Course for Home Care
Enroll
Type
On Demand

Credit
No
Description
In the Patient-Centered Care Foundations course, you will gain a better understanding of our patients ... show more
In the Patient-Centered Care Foundations course, you will gain a better understanding of our patients, creating a culture of customer service, understanding the fundamentals of patient-centered care, and building warm, caring, trusting relationships with patients and their loved ones. This course is broken down into five 30-minute modules.
show lessObjectives
- Learn to build stronger relationships
- Set expectations with patients and families
- Understand the research behind the patient-centered care approach
- Understand your why – why you do what you do
Fees
Free
Activity Director
Heather Fitzhugh-Boehm
Activity Coordinators
Carrie Koenig
Organization
MedStar Health Home Care