Od-039546 IT Downtime Primer for Inpatient Physicians and APPs
Enroll
Type
On Demand

Credit
No
Description
Any period during which the EHR system is fully or partially unavailable for the clinician/end-user ... show more
What is Downtime?
- Any period during which the EHR system is fully or partially unavailable for the clinician/end-user to use
- Downtime may be planned and announced ahead of time or unplanned/unexpected.
- Preplanned Downtime will be announced in hospital publications and email
What can cause a Downtime?
- Scheduled Maintenance
- Server Crash
- Internet/Power Outage
- Malware Attack/Virus
- Weather (tornado, hurricane, etc.)
Objectives
- Describe how to locate downtime policies, procedures, and forms
- Describe how to perform basic downtime documentation
- Know highlights of the Downtime recovery process
- Know how to access/utilize Downtime MAR and Patient Summary Report
- Outline why Downtime training is important
- Understand what is a Downtime
Fees
Free
Activity Director
Craig Deatley
Organization
MedStar Washington Hospital Center