Li-039233 Difficult Conversations
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Type
Live
Credit
Yes
Description
This 2 hour virtual course will prepare you to confront and resolve your most difficult work issues ... show more
This 2 hour virtual course will prepare you to confront and resolve your most difficult work issues and conflicts with others. Learn techniques to set up and lead challenging conversations productively to reach resolution.
show lessObjectives
- Confront and resolve your most difficult work issues and conflicts with others.
- Employ several techniques for confronting and reducing resistance – the protective behavior inherent to both managing change and managing performance.
Fees
Free
Activity Director
Deborah DiGregorio-Hixson
Activity Coordinators
Kimberly Jojokian
Carla Smith
Helene Leclercq-Buchwald
Carla Smith
Helene Leclercq-Buchwald
Organization
MedStar Health System and Shared Services
Certificates |
Name |
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Certificate of Attendance
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