Pr-038756 Using RAP to Communicate - Counseling
Enroll
Type
Presentation
Credit
No
Description
This video presents best practices for using RAP (Recognize, Accept, Plan) to de-escalate a situation ... show more
Objectives
- Apply RAP techniques to de-escalate situations that may lead to workplace violence.
Fees
Free
Faculty
Jamie Liske
Organization
MedStar Health System and Shared Services