Od-038419 Hospital Medicine Patient Provider Interaction Module.
Enroll
Type
On Demand
Credit
No
Description
Welcome to the Hospital Medicine Patient Provider Interaction Module. In this module, you will learn ... show more
Welcome to the Hospital Medicine Patient Provider Interaction Module. In this module, you will learn about our goal of providing the best and most compassionate care to our patients and their loved ones. This module will provide you with examples of clinical professionals using effective and compassionate communication to earn the trust of their patients and will assess your knowledge of their techniques.
show lessObjectives
- Communicate effectively and compassionately by: Incorporating the “Always Behaviors” during interactions with patients, and Leveraging Recognize, Accept, and Plan (R.A.P.) as a communication tool during interactions with patients.
- Recognize the difference between poor and effective communication
- Recognize the importance of communicating effectively and compassionately
Fees
Free
Activity Director
Essence Wilson
Organization
MedStar Medical Group