Pr-038202 Patient Experience

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Type

Presentation

Credit

No

Description

This comprehensive online training course for newly hired clinical associates contains focused modules ... show more

Objectives

  • How the agency measures patient experience.
  • How you can positively influence patient experiences.
  • Strategies to create excellent patient experiences.
  • How to build trust and rapport into patient care.
  • Strategies and tools to communicate and effectively teach patients.

Tags

Fees

Free

Faculty

Nadine Kidd

Organization

MedStar Health Home Care