Pr-038202 Patient Experience
Enroll
Type
Presentation
Credit
No
Description
This comprehensive online training course for newly hired clinical associates contains focused modules ... show more
This comprehensive online training course for newly hired clinical associates contains focused modules that specifically address the unique clinical responsibilities of patient care staff members in the home care environment. Please plan to complete these modules within your first weeks of hire. show less
Objectives
- How the agency measures patient experience.
- How you can positively influence patient experiences.
- Strategies to create excellent patient experiences.
- How to build trust and rapport into patient care.
- Strategies and tools to communicate and effectively teach patients.
Tags
Fees
Free
Faculty
Nadine Kidd
Organization
MedStar Health Home Care