Cs-037533 Train the Trainer for Support Services
Schedule a date and enroll
Type
Clinical Simulation
Credit
No
Description
This 8-hour course is for associates who will be training newly hired associates in Environmental, Food ... show more
Objectives
- Define empathy.
- Demonstrate communication skills when dealing with interpersonal-conflict issues that arise during orientation.
- Describe different learning styles.
- Describe the orientation process.
- Discuss how adults learn, Andragogy.
- Discuss how the trainer role effects "Patient Experience" scores.
- Discuss how to develop and focus on a growth mindset.
- Discuss the 5 principles of "Emotional Intelligence".
- Discuss the importance of recognizing and working with different personality types.
- Identify how to create a good first day for your orientee.
- Identify the components of a SMART goals.
- Identify the roles of a trainer related to training a newly hired associate.
- Increase comfort and confidence in training on patient care units.
- List principles of effective communication.
Fees
Free
Activity Director
Keirstin Bueche'
Activity Coordinators
Mariah Staley
Shannon Edwards
Timothy Blake
Heather Bacoate
Shelby Galow
Patricia Filomena
Raphael Bull
Robert Blum
Bradley Poremski
Shannon Poling
Belinda Hermosura
Shannon Edwards
Timothy Blake
Heather Bacoate
Shelby Galow
Patricia Filomena
Raphael Bull
Robert Blum
Bradley Poremski
Shannon Poling
Belinda Hermosura
Organization
MedStar Health System and Shared Services