Od-036730 Standard Telephone Etiquette

Enroll

Type

On Demand

Credit

No

Description

This is MWHC Standard Telephone Etiquette.

Objectives

  • Learn the tools and resources available to support knowledge, skills and ability to perform MWHC Standard Telephone Etiquette
  • Understand guidelines available to creating exceptional over-the-phone experiences
  • Understand the MWHC Standards for Telephone Etiquette

Fees

Free

Activity Director

Bethany Franz

Organization

MedStar Washington Hospital Center