Od-036730 Standard Telephone Etiquette
Enroll
Type
On Demand
Credit
No
Description
This is MWHC Standard Telephone Etiquette.
Objectives
- Understand the MWHC Standards for Telephone Etiquette
- Understand guidelines available to creating exceptional over-the-phone experiences
- Learn the tools and resources available to support knowledge, skills and ability to perform MWHC Standard Telephone Etiquette
Fees
Free
Activity Director
Bethany Franz
Organization
MedStar Washington Hospital Center