Od-036352 Facilitator Guide, OB Critical Communications

Enroll

Type

On Demand

Credit

No

Description

This course is intended for those associates that plan to facilitate tabletop scenarios related to Verbal ... show more

Objectives

  • Demonstrate RAP in the scenarios presented.
  • Discuss situations in which RAP would be utilized.
  • Explain RAP (Recognize, Accept, Plan) communication technique.

Fees

Free

Activity Director

Belinda Hermosura

Activity Coordinators

Laura Lee
Laura Garifo
Patricia Filomena
Dawn Poythress
Mary Calabrese
Jeremy Wolfe

Organization

MedStar Health System and Shared Services