Od-036352 Facilitator Guide, OB Critical Communications
Enroll
Type
On Demand
Credit
No
Description
This course is intended for those associates that plan to facilitate tabletop scenarios related to Verbal ... show more
This course is intended for those associates that plan to facilitate tabletop scenarios related to Verbal De-ecalation using RAP (Recognize, Accept, Plan) in the OB units. The course is part of the MedStar initiative to decrease workplace violence. It includes a document that you may download and save and/or print out. It includes how to run a tabletop simulation, multiple area specific scenarios to choose from, learner action checklists, debriefing, and evaluation information.
show lessObjectives
- Demonstrate RAP in the scenarios presented.
- Discuss situations in which RAP would be utilized.
- Explain RAP (Recognize, Accept, Plan) communication technique.
Fees
Free
Activity Director
Belinda Hermosura
Activity Coordinators
Laura Lee
Laura Garifo
Patricia Filomena
Dawn Poythress
Mary Calabrese
Jeremy Wolfe
Laura Garifo
Patricia Filomena
Dawn Poythress
Mary Calabrese
Jeremy Wolfe
Organization
MedStar Health System and Shared Services