Od-035917 Contact Center Intake Automation and AIC Overview
Enroll
Type
On Demand
Credit
No
Description
This course provides an overview of Intake Automation and explains key scripting changes to be used ... show more
Objectives
- Understand the antcipated outcomes of Intake Automation and learn new scripting to be used when scheduling patients through the call center
Fees
Free
Activity Director
Charles Blaydes
Activity Coordinators
Julie Bosley
Organization
MedStar Health System and Shared Services