Od-033060 Workplace Violence Prevention De-escalation: Recognize, Accept, Plan (RAP).
Enroll
Type
On Demand
Credit
No
Description
This online course includes how to identify a situation that may possibly escalate. Demonstrates the ... show more
Objectives
- Describe de-escalation verbal and non-verbal techniques utilizing RAP (Recognize, Accept, Plan).
- Discuss steps to take when de-escalation techniques are not effective.
- Identify an escalating situation.
Fees
Free
Activity Director
William Pallozzi
Organization
MedStar Health System and Shared Services