Od-024305 Invision Patient Access and Patient Financial Services: Using Stellar Services to Increase Front-End Revenue.

Enroll

Type

On Demand

Credit

No

Description

This interactive and personalized module will cover general time-of-service (TOS) best practices and ... show more

Objectives

  • Apply TOS strategies to improve collection and patient education
  • Determine appropriate communication strategies for patient interactions
  • Explain the importance of time-of-service (TOS) collections
  • Recognize best and poor customer service practices

Fees

Free

Activity Director

Jennifer Zeback

Activity Coordinators

Melissa Bradley
Elaine Tillman
Jennifer Zeback
Demetra Quigg
Kesha Woods

Organization

MedStar Health System and Shared Services