The content in this course reflects current Cardiology Intake Automation (IA) and Automated Insurance Capture (AIC) workflows as they apply to patient service coordinators.

• Faculty: Charles Blaydes
• ID: Pr-038724

This assessment highlights changes in the patient intake process for Patient Service Coordinators as a result of Intake Automation enhancements.

• Faculty: Charles Blaydes
• ID: Pr-035117

This prerequisite module is designed to teach users about ETM concepts and the ETM Solution Summary (Leadership Reporting only).

• Faculty: Demitra Kelly
• ID: Pr-037872

This module is designed to teach users about Enterprise Task Manager (ETM) Pre-Arrival views. This consists of clearing hold bill alerts based 15-45 days prior to patients' arrival.

• Faculty: Demitra Kelly
• ID: Pr-037871

This module is designed to teach users about Enterprise Task Manager (ETM) Pre-Arrival views. This consists of clearing hold bill alerts 0-14 days prior to patients' arrival.

• Faculty: Demitra Kelly
• ID: Pr-037869

****NOT REQUIRED FOR PRIMARY CARE DEPTS This module is designed to teach users how to properly add authorization / referral information on the ADF and Visit Insurance Level in IDX using ETM. Upon completion the users should be able to access the ADF and Visit Insurance Follow up fields to add or edit authorization / referral numbers using action codes to ensure accurate information is on file.

• Faculty: Demitra Kelly
• ID: Pr-037868

Tonic is a medical data collection platform used within MedStar Health’s ambulatory clinics for specialties such as cardiology, urology, OB/GYN, and many more. This course is an overview of how to properly execute the patient check-in process using Tonic.

• Faculty: Tracee McClain
• ID: Pr-034233

The content in this course identifies the benefits of Tonic Automated Insurance Capture (AIC) and its workflows.

• Faculty: Charles Blaydes
• ID: Pr-038725